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ClassroomX Trust Centre

Security & privacy

Your security, safety, and privacy is our top priority — and we build ClassroomX accordingly.

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How we protect schools

Five promises,kept every day.

01
Security

Built secure from the ground up

Encryption, least-privilege access, secure software development and continuous monitoring protect school, learner and staff data.

  • Encryption in transit and at rest
  • Role-based permissions and audit trails
  • Incident response and dependency management
02
Privacy

Transparent data practices

We collect and process personal information only to provide the Service, and partner with Schools on their POPIA obligations.

  • No selling or advertising use of data
  • Support for data subject access requests
  • Extra safeguards for learner information
03
Compliance

Aligned with school privacy law

ClassroomX is built for South African schools. The School is the responsible party; we act as the operator on its instructions.

  • POPIA-aligned processing and contracts
  • Data governance and retention controls
  • Cross-border transfer protections
04
AI governance

Responsible AI for schools

MrX operates within clear boundaries: no unsupervised high-impact decisions, limited exposure to sensitive data, and logged oversight.

  • Human review for important decisions
  • No use of school data to train models
  • Third-party providers under strict terms
05
Reliability

A platform schools can count on

From attendance to report cards, we aim for high availability, regular backups and safe, rollback-ready deployments.

  • Automated testing and staged rollouts
  • Regular backups and disaster-recovery plans
  • Advance notice of planned maintenance

Questions about security?

Contact us at info.classroomx@gmail.com and we'll get back to you promptly.

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Want the full detail?

Read our Terms of Service and Privacy Policy for the complete legal and data-processing picture.